Woman wearing comfortable grey zip-up hoodie and black leakproof track pants, sitting confidently on a wooden stool. Woman wearing comfortable grey zip-up hoodie and black leakproof track pants, sitting confidently on a wooden stool. Woman wearing comfortable grey zip-up hoodie and black leakproof track pants, sitting confidently on a wooden stool.

WE'RE HERE TO HELP

GET IN TOUCH

Whether you need help with sizing, have a question about your order, or just want to chat about which products are right for you — we're real people and we're here for you.

 Woman wearing comfortable grey zip-up hoodie and black leakproof track pants, sitting confidently on a wooden stool.
Woman wearing comfortable grey zip-up hoodie and black leakproof track pants, sitting confidently on a wooden stool. Woman wearing comfortable grey zip-up hoodie and black leakproof track pants, sitting confidently on a wooden stool. Woman wearing comfortable grey zip-up hoodie and black leakproof track pants, sitting confidently on a wooden stool.

WE'RE HERE TO HELP

GET IN TOUCH

Whether you need help with sizing, have a question about your order, or just want to chat about which products are right for you — we're real people and we're here for you.

 Woman wearing comfortable grey zip-up hoodie and black leakproof track pants, sitting confidently on a wooden stool.

REACH OUT YOUR WAY

HOW TO CONTACT US

EMAIL US

info@kovered.com.au

We respond within 24 hours on business days

Send email >

INSTAGRAM DM

@you_kovered

Quick questions and product updates

Open Instagram >

facebook

@you.kovered

Kovered Australia.

Community, reviews, and support

Open Facebook >

Or get in touch with the form below

SEND US A MESSAGE

WE'D LOVE TO HEAR FROM YOU

No question is too personal. We talk about leaks, sizing, and everything in between, every single day. You're not alone, and we're not awkward about it.

  • Response within 24 hours
  • Real humans, not bots
  • Based in Australia
Thanks for contacting us. We'll get back to you as soon as possible.

BEFORE YOU REACH OUT

QUICK ANSWERS

Many questions are answered on these pages.

Take a look, you might find what you need right away.

size guide

Find your perfect fit with our measurement guide.

size guide >

care guide

How to wash and maintain your Kovered gear

care guide >

funding options

NDIS, CAPS, and local council funding information

funding options >

30-day trial

Try Kovered risk-free for 30 days

30-day risk-free trial >

shipping & returns

Delivery times, costs, & return policy

shipping & returns >

HOW IT WORKS

Understanding the layer system

find your setup >

Stay in the Loop

Stay in the Loop

Gentle support, quietly delivered. Be the first to know about new leakproof essentials, care tips, and exclusive offers, no noise, just comfort.

Gentle support, quietly delivered. Be the first to know about new leakproof essentials, care tips, and exclusive offers — no noise, just comfort.

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PRODUCTS

See All Products

Build Your Layers

Care Guide

Try Risk-Free

FUNDING

Funding Options

NDIS / CAPS Info

NEED HELP?

Contact Us

FAQs

Try Risk-Free

Continence Foundation

National Toilet Map

COMPANY

About Us

Our impact

POLICIES

Shipping & Returns

Privacy Policy

Terms of Service

Not sure if it’s right for you? Try Kovered risk-free for 30 days. → Learn more

Disclaimer: Kovered isn’t a medical device. If leaks or related symptoms affect your health or comfort, chat with your doctor or continence specialist.

Not sure if it’s right for you? Try Kovered risk-free for 30 days. 
Learn more →

Disclaimer: Kovered isn’t a medical device. If leaks or related symptoms affect your health or comfort, chat with your doctor or continence specialist.

Disclaimer: Kovered isn’t a medical device. If leaks or related symptoms affect your health or comfort, chat with your doctor or continence specialist.

©2025, Kovered

Stay in the Loop

Stay in the Loop

Gentle support, quietly delivered. Be the first to know about new leakproof essentials, care tips, and exclusive offers, no noise, just comfort.

Gentle support, quietly delivered. Be the first to know about new leakproof essentials, care tips, and exclusive offers — no noise, just comfort.

You are now subscribed to Kovered's newsletter!

Not sure if it’s right for you? Try Kovered risk-free for 30 days. → Learn more

PRODUCTS

Products

Build Your Layers

Care Guide

FUNDING

Funding Options

NDIS / CAPS Info

NEED HELP?

Contact Us

FAQs

Try Risk-Free

COMPANY

About Us

Our impact

Policies

Shipping & Returns

Privacy Policy

Terms of Service

Disclaimer: Kovered isn’t a medical device. If leaks or related symptoms affect your health or comfort, chat with your doctor or continence specialist.

Not sure if it’s right for you? Try Kovered risk-free for 30 days. 
Learn more →

©2025, Kovered. All Rights Reserved.