Because dignity shouldn’t cost extra.

dignity shouldn’t cost extra.

Explore funding, rebates, and practical tools to help you get Kovered with confidence.

funding & support

funding & support

Everyone deserves confidence and dignity, no matter how they manage leaks. Depending on your situation, you may be eligible for funding or reimbursement through:

- The NDIS (National Disability Insurance Scheme)

- The Continence Aids Payment Scheme (CAPS)

- Or your local council’s rebate program

We’ll point you in the right direction, but please remember:

Everyone deserves confidence and dignity, no matter how they manage leaks. Depending on your situation, you may be eligible for funding or reimbursement through:

- The NDIS (National Disability Insurance Scheme)

- The Continence Aids Payment Scheme (CAPS)

- Or your local council’s rebate program

We’ll point you in the right direction, but please remember:

Kovered cannot confirm or guarantee eligibility.
Each program has its own rules, and it’s your responsibility to confirm before claiming or ordering.

Kovered cannot confirm or guarantee eligibility. Each program has its own rules, and it’s your responsibility to confirm before claiming or ordering.

Kovered cannot confirm or guarantee eligibility.
Each program has its own rules, and it’s your responsibility to confirm before claiming or ordering.

Fundings and Supports Overview

  • NDIS

  • CAPS

  • Council Rebate

Who it's for

People with a disability whose incontinence is related to their condition.

What it covers

“Reasonable and necessary” continence supports like reusable underwear or protective wear.

Check eligibility →

Go to section

Learn how to order ↓

Who it's for

Australians aged 5+ with permanent or severe incontinence not already covered by NDIS.

What it covers

Annual payment to offset continence product costs.

Apply now →

Go to section

Learn how to order ↓

Who it's for

Residents in some council areas (varies by location).

What it covers

Refunds, often up to 50% or $100–$150, for switching to reusable continence products.

Search your council →

Go to section

Learn how to order ↓

Tip: Check your area. Rebates vary and may change without notice.

  • NDIS

  • CAPS

  • Council Rebate

Who it's for

People with a disability whose incontinence is related to their condition.

What it covers

“Reasonable and necessary” continence supports like reusable underwear or protective wear. Check eligibility →

Go to section

Learn how to order ↓

Who it's for

Australians aged 5+ with permanent or severe incontinence not already covered by NDIS.

What it covers

Annual payment to offset continence product costs. Apply now →

Go to section

Learn how to order ↓

Who it's for

Residents in some council areas (varies by location).

Tip: Check your area. Rebates vary and may change without notice.

What it covers

Refunds, often up to 50% or $100–$150, for switching to reusable continence products. Search your council →

Go to section

Learn how to order ↓

other supports

Continence Foundation of Australia

The national peak body for bladder and bowel health. 

They offer free resources, personalised advice via the National Continence Helpline (1800 33 00 66) and support materials to help people live with more confidence and less embarrassment.

Who it’s for: Anyone managing bladder or bowel control issues, carers and families alike.
What it covers: Education, helpline support, referral to clinics, product advice.
Take action: Visit their website or call the helpline to access free help.

Link: continence.org.au

National Public Toilet Map

A free mapping tool (web + app) showing more than 22,000 public toilet facilities across Australia, including details on accessibility, showers, adult-change rooms and more. 

Perfect for planning outings when you’re managing leaks.

Who it’s for: People with incontinence, mobility issues, families on-the-go.
What it covers: Locations, accessibility features, opening hours, route information.
Take action: Use the app or website to search nearby toilets or plan a trip.

Link: toiletmap.gov.au

Ordering Through NDIS

Can I use my NDIS funding with Kovered?
Yes. If your plan includes funding under Core Supports → Consumables, you may be able to use your funding to purchase Kovered products. Continence-related supports including appropriate reusable products can be funded if they meet the NDIS criteria of being reasonable, necessary and disability-related.

Important: Eligibility isn’t guaranteed. You must check whether your plan funds consumables for your needs. The NDIS will fund items only if they are reasonable and necessary, relate to your disability, and aren’t funded elsewhere.

 

If You’re Self-Managed

1. Order through our website as usual.

2. Choose your preferred payment method at checkout.

3. Need a tax invoice for reimbursement?
Email info@kovered.com.au with your order number. We will send you a tax invoice.

4. Follow your usual reimbursement request from the NDIS.

 

If You’re Plan-Managed

1. At checkout, choose Manual Payment / Bank Deposit.

2. We’ll email your invoice within 1–2 business days.

3. Send the invoice to your Plan Manager for payment.

4. Your order will be held for 5 business days while payment is arranged.
After this period, stock may be re-released due to high demand.

Once payment clears, your order ships immediately.

Tip: To secure stock faster, you can pay upfront and claim reimbursement through your Plan Manager, follow the same steps as the Self-Managed option.

More info: NDIS Continence Support Guide →

 

If your Core funding is Agency Managed (NDIA-Managed)
Unfortunately, we’re not yet a NDIS-registered provider, but we’re working on it.
Once registration’s complete, we’ll be able to supply directly under the Core Supports → Consumables category for continence products.
Want us to let you know when it’s live?

Continence Foundation of Australia

The national peak body for bladder and bowel health.  They offer free resources, personalised advice via the National Continence Helpline (1800 33 00 66) and support materials to help people live with more confidence and less embarrassment.

Who it’s for: Anyone managing bladder or bowel control issues, carers and families alike.
What it covers: Education, helpline support, referral to clinics, product advice.
Take action: Visit their website or call the helpline to access free help.

Link: continence.org.au

National Public Toilet Map

A free mapping tool (web + app) showing more than 22,000 public toilet facilities across Australia, including details on accessibility, showers, adult-change rooms and more. 

Perfect for planning outings when you’re managing leaks.

Who it’s for: People with incontinence, mobility issues, families on-the-go.
What it covers: Locations, accessibility features, opening hours, route information.
Take action: Use the app or website to search nearby toilets or plan a trip.

Link: toiletmap.gov.au

Sign up for updates↓

shop now

Ordering Through NDIS

Can I use my NDIS funding with Kovered?
Yes. If your plan includes funding under Core Supports → Consumables, you may be able to use your funding to purchase Kovered products. Continence-related supports including appropriate reusable products can be funded if they meet the NDIS criteria of being reasonable, necessary and disability-related.

Important: Eligibility isn’t guaranteed. You must check whether your plan funds consumables for your needs. The NDIS will fund items only if they are reasonable and necessary, relate to your disability, and aren’t funded elsewhere.htt

 

If You’re Self-Managed

1. Order through our website as usual.

2. Choose your preferred payment method at checkout.

3. Need a tax invoice for reimbursement?
Email info@kovered.com.au with your order number. We will send you a tax invoice.

4. Follow your usual reimbursement request from the NDIS.

 

If You’re Plan-Managed

1. At checkout, choose Manual Payment / NDIS Invoice.

2. We’ll email your invoice within 1–2 business days.

3. Send the invoice to your Plan Manager for payment.

4. Your order will be held for 5 business days while your plan manager arranges payment.

Once payment clears, your order ships immediately.
TIP: To secure stock, you can also pay upfront and claim reimbursement sending an invoice to your Plan Manager. Due to the high demand, we cannot guarantee stock availability.

More info: NDIS Continence Support Guide →

 

If your Core funding is Agency Managed (NDIA-Managed)
Unfortunately, we’re not yet an NDIS-registered provider, but we’re working on it.
Once registration’s complete, we’ll be able to supply directly under the Core Supports → Consumables category for continence products.
Want us to let you know when it’s live?

Ordering Through NDIS

Can I use my NDIS funding with Kovered?
Yes. If your plan includes funding under Core Supports → Consumables, you may be able to use your funding to purchase Kovered products. Continence-related supports including appropriate reusable products can be funded if they meet the NDIS criteria of being reasonable, necessary and disability-related.

Important: Eligibility isn’t guaranteed. You must check whether your plan funds consumables for your needs. The NDIS will fund items only if they are reasonable and necessary, relate to your disability, and aren’t funded elsewhere.

 

If You’re Self-Managed

1. Order through our website as usual.

2. Choose your preferred payment method at checkout.

3. Need a tax invoice for reimbursement?
Email info@kovered.com.au with your order number. We will send you a tax invoice.

4. Follow your usual reimbursement request from the NDIS.

 

If You’re Plan-Managed

1. At checkout, choose Manual Payment / Bank Deposit.

2. We’ll email your invoice within 1–2 business days.

3. Send the invoice to your Plan Manager for payment.

4. Your order will be held for 5 business days while payment is arranged.
After this period, stock may be re-released due to high demand.

Once payment clears, your order ships immediately.

Tip: To secure stock faster, you can pay upfront and claim reimbursement through your Plan Manager, follow the same steps as the Self-Managed option.

More info: NDIS Continence Support Guide →

 

If your Core funding is Agency Managed (NDIA-Managed)
Unfortunately, we’re not yet an NDIS-registered provider, but we’re working on it.
Once registration’s complete, we’ll be able to supply directly under the Core Supports → Consumables category for continence products.
Want us to let you know when it’s live?

Sign up for updates↓

Sign up for updates↓

shop now

Applying for CAPS

Applying for CAPS

If you’re not eligible under NDIS but experience permanent or severe incontinence, CAPS may help.

 

How it works:

Apply through Services Australia.

If approved, you’ll receive an annual payment to spend on any continence products, including Kovered.

Funds go directly to you, not to us.

Apply or learn more: Services Australia — CAPS →

If you’re not eligible under NDIS but experience permanent or severe incontinence, CAPS may help.

How it works:

Apply through Services Australia.

If approved, you’ll receive an annual payment to spend on any continence products, including Kovered.

Funds go directly to you, not to us.

Apply or learn more: Services Australia — CAPS →

shop now

Local Council Rebates

Local Council Rebates

Some councils reward residents who switch to reusables by offering rebates on sustainable continence products.
Amounts and criteria vary, but most offer around 50% (up to $100–$150) off.

 

How to check:

1. Go to your council’s website.

2. Search for “reusable nappy rebate”, “continence rebate”, or “sustainability subsidy.”

3. Confirm eligibility (usually proof of residency + receipt).

4. Submit your Kovered receipt to claim.

 

Examples of active programs*:

Townsville City Council (QLD): 50% rebate up to $100

Mornington Peninsula Shire (VIC): 50% rebate up to $100

City of Tea Tree Gully (SA): 50% rebate up to $150

City of Fremantle (WA): 50% rebate up to $50

Inner West Council (NSW): 50% rebate up to $150

(*Example only. Accurate at the time of writing. Your council may differ, always check directly for updates and accurate information related to where you live.)

Some councils reward residents who switch to reusables by offering rebates on sustainable continence products.
Amounts and criteria vary, but most offer around 50% (up to $100–$150) off.

 

How to check:

1. Go to your council’s website.

2. Search for “reusable nappy rebate”, “continence rebate”, or “sustainability subsidy.”

3. Confirm eligibility (usually proof of residency + receipt).

4. Submit your Kovered receipt to claim.

 

Examples of active programs*:

Townsville City Council (QLD): 50% up to $100

Mornington Peninsula (VIC): 50% up to $100

City of Tea Tree Gully (SA): 50% up to $150

City of Fremantle (WA): 50% up to $50

Inner West Council (NSW): 50% up to $150

(*Example only. Accurate at the time of writing. Your council may differ, always check directly for updates and accurate information related to where you live.)

shop now

join the movement

This is bigger than garments.
It’s about freedom, not shame. 
For anyone ready to stop hiding.

If this is your story, we’ve got you.
If it’s not, share it. You could change someone’s life.

You're not alone.
Leakage is common. Silence shouldn’t be.

Shop with Kovered and give back
We’ve donated 1% from day one, funding dignity programs.

SHOP NOW

Learn About Our Impact

join the movement

This is bigger than underwear.
It’s about freedom, not shame. 
For anyone ready to stop hiding.

If this is your story — we’ve got you.
If it’s not, share it. You could change someone’s life.

You're not alone.
Leakage is common. Silence shouldn’t be.

Shop with Kovered and give back —
We're a social enterprise donating 1% from day one.

SHOP NOW

Learn About Our Impact

join the movement

This is bigger than garments.
It’s about freedom, not shame. 
For anyone ready to stop hiding.

If this is your story, we’ve got you.
If it’s not, share it. You could change someone’s life.

You're not alone.
Leakage is common. Silence shouldn’t be.

Shop with Kovered and give back
We’ve donated 1% from day one, funding dignity programs.

SHOP NOW

join the movement

This is bigger than underwear.
It’s about freedom, not shame. 
For anyone ready to stop hiding.

If this is your story, we’ve got you.
If it’s not, share it. You could change someone’s life.

You're not alone.
Leakage is common. Silence shouldn’t be.

Shop with Kovered and give back.
We're a social enterprise donating 1% from day one.

SHOP NOW

Learn About Our Impact

Stay in the Loop

Stay in the Loop

Gentle support, quietly delivered. Be the first to know about new leakproof essentials, care tips, and exclusive offers, no noise, just comfort.

Gentle support, quietly delivered. Be the first to know about new leakproof essentials, care tips, and exclusive offers — no noise, just comfort.

You are now subscribed to Kovered's newsletter!

PRODUCTS

See All Products

Build Your Layers

Care Guide

Try Risk-Free

FUNDING

Funding Options

NDIS / CAPS Info

NEED HELP?

Contact Us

FAQs

Try Risk-Free

Continence Foundation

National Toilet Map

COMPANY

About Us

Our impact

POLICIES

Shipping & Returns

Privacy Policy

Terms of Service

Not sure if it’s right for you? Try Kovered risk-free for 30 days. → Learn more

Disclaimer: Kovered isn’t a medical device. If leaks or related symptoms affect your health or comfort, chat with your doctor or continence specialist.

Not sure if it’s right for you? Try Kovered risk-free for 30 days. 
Learn more →

Disclaimer: Kovered isn’t a medical device. If leaks or related symptoms affect your health or comfort, chat with your doctor or continence specialist.

Disclaimer: Kovered isn’t a medical device. If leaks or related symptoms affect your health or comfort, chat with your doctor or continence specialist.

©2025, Kovered

Stay in the Loop

Stay in the Loop

Gentle support, quietly delivered. Be the first to know about new leakproof essentials, care tips, and exclusive offers, no noise, just comfort.

Gentle support, quietly delivered. Be the first to know about new leakproof essentials, care tips, and exclusive offers — no noise, just comfort.

You are now subscribed to Kovered's newsletter!

Not sure if it’s right for you? Try Kovered risk-free for 30 days. → Learn more

PRODUCTS

Products

Build Your Layers

Care Guide

FUNDING

Funding Options

NDIS / CAPS Info

NEED HELP?

Contact Us

FAQs

Try Risk-Free

COMPANY

About Us

Our impact

Policies

Shipping & Returns

Privacy Policy

Terms of Service

Disclaimer: Kovered isn’t a medical device. If leaks or related symptoms affect your health or comfort, chat with your doctor or continence specialist.

Not sure if it’s right for you? Try Kovered risk-free for 30 days. 
Learn more →

©2025, Kovered. All Rights Reserved.

Stay in the Loop

Stay in the Loop

Gentle support, quietly delivered. Be the first to know about new leakproof essentials, care tips, and exclusive offers, no noise, just comfort.

Gentle support, quietly delivered. Be the first to know about new leakproof essentials, care tips, and exclusive offers — no noise, just comfort.

You are now subscribed to Kovered's newsletter!

PRODUCTS

See All Products

Build Your Layers

Care Guide

Try Risk-Free

FUNDING

Funding Options

NDIS / CAPS Info

NEED HELP?

Contact Us

FAQs

Try Risk-Free

Continence Foundation

National Toilet Map

COMPANY

About Us

Our impact

POLICIES

Shipping & Returns

Privacy Policy

Terms of Service

Not sure if it’s right for you? Try Kovered risk-free for 30 days. → Learn more

Disclaimer: Kovered isn’t a medical device. If leaks or related symptoms affect your health or comfort, chat with your doctor or continence specialist.

Not sure if it’s right for you? Try Kovered risk-free for 30 days. 
Learn more →

Disclaimer: Kovered isn’t a medical device. If leaks or related symptoms affect your health or comfort, chat with your doctor or continence specialist.

Disclaimer: Kovered isn’t a medical device. If leaks or related symptoms affect your health or comfort, chat with your doctor or continence specialist.

©2025, Kovered