Caring for Your Kovered Gear

CARING guide

For longer life, better performance, and a whole lot of confidence.

Your gear is designed to protect you, quietly, comfortably, and for a long time.

But a little care goes a long way. Here’s how to get the best from every layer.

Your gear is designed to protect you, quietly, comfortably, and for a long time.

But a little care goes a long way. Here’s how to get the best from every layer.

trackies: “your outer layer of confidence”

trackies: “your outer layer of confidence”

Before First Use

Your Trackies need their first wash before you wear them.
This “wakes up” the bamboo charcoal fibres so they can absorb properly.
Skip this step, and the layers will feel less absorbent, so give them that first rinse love.

Heads-up: You might notice a faint chemical smell at first, that’s just the seam tape and internal bonding layers doing their job. It’ll disappear after the first wash. Promise.

 

During the First Few Wears

Your Trackies might feel a bit stiff or structured at first, and you might hear a tiny rustle as you move. Totally normal.
They’ll soften beautifully with a few wears and washes, like good towels or fresh sheets, they only get better with time.

Before First Use

Your Trackies need their first wash before you wear them.
This “wakes up” the bamboo charcoal fibres so they can absorb properly.
Skip this step, and the layers will feel less absorbent, so give them that first rinse love.

Heads-up: You might notice a faint chemical smell at first, that’s just the seam tape and internal bonding layers doing their job. It’ll disappear after the first wash. Promise.

 

During the First Few Wears

Your Trackies might feel a bit stiff or structured at first, and you might hear a tiny rustle as you move. Totally normal.
They’ll soften beautifully with a few wears and washes, like good towels or fresh sheets, they only get better with time.

how it works

Try them your way. Wear, wash, and live in your Kovered piece for up to 30 days. Not feeling it? Email us within 30 days with your order number, product name, and whether you’d like a refund or store credit.
We’ll review your claim within 3–4 business days. If we need any extra details to sort it out, we’ll let you know, quick, simple, and judgment-free.

 

What’s Covered

- One (1) worn item from your first order only

- Refund or store credit, your choice

- Applies to Underwear and Trackies

 

What’s Not Covered

- Accessories (Dry Bags, Laundry Bags, Pads)

- Bundles / Kits (except one trial item from your first order)

- Additional worn items beyond your first refund

- Postage and delivery fees

- Items showing misuse or heavy wear beyond normal testing

Bought a Bundle?

You can trial one piece from your bundle under this Guarantee.
All other items must be unworn, with the tag seal intact, to qualify for a return or exchange under our standard policy.

 

How to Claim

Email info@kovered.com.au 
Include your order number, item name, and refund or credit preference.
We’ll review and respond within 3 -4 business days.

 

Fair-Play Promise

This policy runs on good faith, so everyone gets a fair chance to try Kovered with confidence. We know leaks are personal; honesty keeps it fair for everyone. If something’s not right, we’ll fix it fast — no awkwardness, no games, just fairness.

We trust in our products. Every layer is real life and lab-tested, OEKO-TEX® certified, and built to last. But leaks are personal, and nothing is truly leak-proof (even a glass overflows when it’s pushed past its limit). One size never fits all, and that’s okay.
If you give your Kovered gear a fair go and it’s still not right within 30 days, we don’t want your money, we want your trust.

But here’s the deal: we’re a small Aussie social enterprise, not a big-box brand, so every pair counts. All we ask is that you follow our fit and care tips so you know exactly what you’re getting.
Sounds fair?

How to Wash

Cold machine wash Inside out (this helps protect the outer fabric and keep absorbency working hard)
Quick rinse first if heavily soiled
No bleach, no fabric softener, they block the fibres
No tumble dryer, no ironing, heat can damage the waterproof layer

 

To dry:
Hang them back the way you’d wear them (outer side facing out).
Sunshine speeds things up, they’ll dry faster than you think (usually half a day in good weather).

 

In a hurry?
After washing, run a spin or fast cold dry cycle to remove extra moisture.
You can use a short cold-air tumble just to take out dampness, no heat.

 

How Often to Wash

It depends on your day and how much you leak.
The bamboo charcoal layer naturally neutralises odour, so you may not need to wash after every single wear.
Just trust your nose and comfort, your Trackies are built to keep up.

how it works

Try them your way. Wear, wash, and live in your Kovered piece for up to 30 days. Not feeling it? Email us within 30 days with your order number, product name, and whether you’d like a refund or store credit.
We’ll review your claim within 3–4 business days. If we need any extra details to sort it out, we’ll let you know, quick, simple, and judgment-free.

 

What’s Covered

- One (1) worn item from your first order only

- Refund or store credit, your choice

- Applies to Underwear and Trackies

 

What’s Not Covered

- Accessories (Dry Bags, Laundry Bags, Pads)

- Bundles / Kits (except one trial item from your first order)

- Additional worn items beyond your first refund

- Postage and delivery fees

- Items showing misuse or heavy wear beyond normal testing

Bought a Bundle?

You can trial one piece from your bundle under this Guarantee.
All other items must be unworn, with the tag seal intact, to qualify for a return or exchange under our standard policy.

 

How to Claim

Email info@kovered.com.au 
Include your order number, item name, and refund or credit preference.
We’ll review and respond within 3 -4 business days.

 

Fair-Play Promise

This policy runs on good faith, so everyone gets a fair chance to try Kovered with confidence. We know leaks are personal; honesty keeps it fair for everyone. If something’s not right, we’ll fix it fast — no awkwardness, no games, just fairness.

We trust in our products. Every layer is real life and lab-tested, OEKO-TEX® certified, and built to last. But leaks are personal, and nothing is truly leak-proof (even a glass overflows when it’s pushed past its limit). One size never fits all, and that’s okay.
If you give your Kovered gear a fair go and it’s still not right within 30 days, we don’t want your money, we want your trust.

But here’s the deal: we’re a small Aussie social enterprise, not a big-box brand, so every pair counts. All we ask is that you follow our fit and care tips so you know exactly what you’re getting.
Sounds fair?

underwear: “your everyday layer”

Before first use: give them one cold wash to activate the fibres.
They’ll feel snug at first, that’s the protection sitting exactly where it should.

Care basics:

- Cold machine wash

- Inside out

- No softener, no bleach, no tumble dry

- Line dry (separate the double crotch if you have Core Boxers 200 or Lacy Luxe 200 - this will speed things up), outer side facing out

- No ironing

Pro Tip: Like all Kovered gear, your undies will get softer and more comfortable over time. They’re made to last over 100 washes with proper care.

pads: “your backup layer”

Your pads are reusable and designed for extra reassurance inside any Kovered underwear.

How to care:

- Rinse before wash

- Cold machine wash in a delicates bag

- No bleach or softener

- Stretch 4 sides, air dry flat, absorbent side up

They’ll dry fast, usually within a few hours.

how it works

Try them your way. Wear, wash, and live in your Kovered piece for up to 30 days. Not feeling it? Email us within 30 days with your order number, product name, and whether you’d like a refund or store credit.
We’ll review your claim within 3–4 business days. If we need any extra details to sort it out, we’ll let you know, quick, simple, and judgment-free.

 

What’s Covered

- One (1) worn item from your first order only

- Refund or store credit, your choice

- Applies to Underwear and Trackies

 

What’s Not Covered

- Accessories (Dry Bags, Laundry Bags, Pads)

- Bundles / Kits (except one trial item from your first order)

- Additional worn items beyond your first refund

- Postage and delivery fees

- Items showing misuse or heavy wear beyond normal testing

Bought a Bundle?

You can trial one piece from your bundle under this Guarantee.
All other items must be unworn, with the tag seal intact, to qualify for a return or exchange under our standard policy.

 

How to Claim

Email info@kovered.com.au 
Include your order number, item name, and refund or credit preference.
We’ll review and respond within 3 -4 business days.

 

Fair-Play Promise

This policy runs on good faith, so everyone gets a fair chance to try Kovered with confidence. We know leaks are personal; honesty keeps it fair for everyone. If something’s not right, we’ll fix it fast — no awkwardness, no games, just fairness.

We trust in our products. Every layer is real life and lab-tested, OEKO-TEX® certified, and built to last. But leaks are personal, and nothing is truly leak-proof (even a glass overflows when it’s pushed past its limit). One size never fits all, and that’s okay.
If you give your Kovered gear a fair go and it’s still not right within 30 days, we don’t want your money, we want your trust.

But here’s the deal: we’re a small Aussie social enterprise, not a big-box brand, so every pair counts. All we ask is that you follow our fit and care tips so you know exactly what you’re getting.
Sounds fair?

how it works

Try them your way. Wear, wash, and live in your Kovered piece for up to 30 days. Not feeling it? Email us within 30 days with your order number, product name, and whether you’d like a refund or store credit.
We’ll review your claim within 3–4 business days. If we need any extra details to sort it out, we’ll let you know, quick, simple, and judgment-free.

 

What’s Covered

- One (1) worn item from your first order only

- Refund or store credit, your choice

- Applies to Underwear and Trackies

 

What’s Not Covered

- Accessories (Dry Bags, Laundry Bags, Pads)

- Bundles / Kits (except one trial item from your first order)

- Additional worn items beyond your first refund

- Postage and delivery fees

- Items showing misuse or heavy wear beyond normal testing

Bought a Bundle?

You can trial one piece from your bundle under this Guarantee.
All other items must be unworn, with the tag seal intact, to qualify for a return or exchange under our standard policy.

 

How to Claim

Email info@kovered.com.au 
Include your order number, item name, and refund or credit preference.
We’ll review and respond within 3 -4 business days.

 

Fair-Play Promise

This policy runs on good faith, so everyone gets a fair chance to try Kovered with confidence. We know leaks are personal; honesty keeps it fair for everyone. If something’s not right, we’ll fix it fast — no awkwardness, no games, just fairness.

We trust in our products. Every layer is real life and lab-tested, OEKO-TEX® certified, and built to last. But leaks are personal, and nothing is truly leak-proof (even a glass overflows when it’s pushed past its limit). One size never fits all, and that’s okay.
If you give your Kovered gear a fair go and it’s still not right within 30 days, we don’t want your money, we want your trust.

But here’s the deal: we’re a small Aussie social enterprise, not a big-box brand, so every pair counts. All we ask is that you follow our fit and care tips so you know exactly what you’re getting.
Sounds fair?

bags: “your everyday essentials”

Dual Pocket Dry Bag

One side for clean gear, one for used

- Wipe the inside with a damp cloth or hand wash in cold water

- Air dry only, no machine drying

Laundry Bag

Protects your gear in the wash

- Always zip it closed before washing

- Cold wash, air dry only

keeping it fresh

Store your Kovered gear together with your normal clothes in a dry spot

Don’t store damp items, let them air first

Every few months, give them a cold rinse cycle (no detergent) to flush out detergent residue and keep absorbency strong.

how it works

Try them your way. Wear, wash, and live in your Kovered piece for up to 30 days. Not feeling it? Email us within 30 days with your order number, product name, and whether you’d like a refund or store credit.
We’ll review your claim within 3–4 business days. If we need any extra details to sort it out, we’ll let you know, quick, simple, and judgment-free.

 

What’s Covered

- One (1) worn item from your first order only

- Refund or store credit, your choice

- Applies to Underwear and Trackies

 

What’s Not Covered

- Accessories (Dry Bags, Laundry Bags, Pads)

- Bundles / Kits (except one trial item from your first order)

- Additional worn items beyond your first refund

- Postage and delivery fees

- Items showing misuse or heavy wear beyond normal testing

Bought a Bundle?

You can trial one piece from your bundle under this Guarantee.
All other items must be unworn, with the tag seal intact, to qualify for a return or exchange under our standard policy.

 

How to Claim

Email info@kovered.com.au 
Include your order number, item name, and refund or credit preference.
We’ll review and respond within 3 -4 business days.

 

Fair-Play Promise

This policy runs on good faith, so everyone gets a fair chance to try Kovered with confidence. We know leaks are personal; honesty keeps it fair for everyone. If something’s not right, we’ll fix it fast — no awkwardness, no games, just fairness.

We trust in our products. Every layer is real life and lab-tested, OEKO-TEX® certified, and built to last. But leaks are personal, and nothing is truly leak-proof (even a glass overflows when it’s pushed past its limit). One size never fits all, and that’s okay.
If you give your Kovered gear a fair go and it’s still not right within 30 days, we don’t want your money, we want your trust.

But here’s the deal: we’re a small Aussie social enterprise, not a big-box brand, so every pair counts. All we ask is that you follow our fit and care tips so you know exactly what you’re getting.
Sounds fair?

how it works

Try them your way. Wear, wash, and live in your Kovered piece for up to 30 days. Not feeling it? Email us within 30 days with your order number, product name, and whether you’d like a refund or store credit.
We’ll review your claim within 3–4 business days. If we need any extra details to sort it out, we’ll let you know, quick, simple, and judgment-free.

 

What’s Covered

- One (1) worn item from your first order only

- Refund or store credit, your choice

- Applies to Underwear and Trackies

 

What’s Not Covered

- Accessories (Dry Bags, Laundry Bags, Pads)

- Bundles / Kits (except one trial item from your first order)

- Additional worn items beyond your first refund

- Postage and delivery fees

- Items showing misuse or heavy wear beyond normal testing

Bought a Bundle?

You can trial one piece from your bundle under this Guarantee.
All other items must be unworn, with the tag seal intact, to qualify for a return or exchange under our standard policy.

 

How to Claim

Email info@kovered.com.au 
Include your order number, item name, and refund or credit preference.
We’ll review and respond within 3 -4 business days.

 

Fair-Play Promise

This policy runs on good faith, so everyone gets a fair chance to try Kovered with confidence. We know leaks are personal; honesty keeps it fair for everyone. If something’s not right, we’ll fix it fast — no awkwardness, no games, just fairness.

We trust in our products. Every layer is real life and lab-tested, OEKO-TEX® certified, and built to last. But leaks are personal, and nothing is truly leak-proof (even a glass overflows when it’s pushed past its limit). One size never fits all, and that’s okay.
If you give your Kovered gear a fair go and it’s still not right within 30 days, we don’t want your money, we want your trust.

But here’s the deal: we’re a small Aussie social enterprise, not a big-box brand, so every pair counts. All we ask is that you follow our fit and care tips so you know exactly what you’re getting.
Sounds fair?

common questions

“Do they take long to dry?”
A bit longer than normal trackies, but not much. On a warm day, less than half a day on the line. But don't leave frying under the sun for hours, this will damage them.

“They feel stiffer than I expected.”
Perfectly normal, they soften with use and washing.

“They make a slight sound when I move.”
That’s the waterproof membrane settling in. It fades after a few wears.

how to wash

- Cold machine wash Inside out (this helps protect the outer fabric and keep absorbency working hard)
- Quick rinse first if heavily soiled
- No bleach, no fabric softener, they block the fibres
- No tumble dryer, no ironing, heat can damage the waterproof layer

 

To dry:
- Hang them back the way you’d wear them (outer side facing out).
- Sunshine speeds things up, they’ll dry faster than you think (usually half a day in good weather). But don't leave them frying under the sun more than needed, this will damage the fibers.

 

In a hurry?
After washing, run a spin or fast cold dry cycle to remove extra moisture.
You can use a short cold-air tumble just to take out dampness, no heat.

 

How Often to Wash

It depends on your day and how much you leak.
The bamboo charcoal layer naturally neutralises odour, so you may not need to wash after every single wear.
Just trust your nose and comfort, your Trackies are built to keep up.

underwear: “your everyday layer”

Before first use: give them one cold wash to activate the fibres.
They’ll feel snug at first, that’s the protection sitting exactly where it should.

Care basics:

- Cold machine wash

- Inside out

- No softener, no bleach, no tumble dry

- Line dry (separate the double crotch if you have Core Boxers 200 or Lacy Luxe 200 - this will speed things up), outer side facing out

- No ironing

Pro Tip: Like all Kovered gear, your undies will get softer and more comfortable over time. They’re made to last over 100 washes with proper care.

pads: “your backup layer”

Your pads are reusable and designed for extra reassurance inside any Kovered underwear.

How to care:

- Rinse before wash

- Cold machine wash in a delicates bag

- No bleach or softener

- Stretch 4 sides, air dry flat, absorbent side up

They’ll dry fast, usually within a few hours.

bags: “your everyday essentials”

Dual Pocket Dry Bag

One side for clean gear, one for used

- Wipe the inside with a damp cloth or hand wash in cold water

- Air dry only, no machine drying

Laundry Bag

Protects your gear in the wash

- Always zip it closed before washing

- Cold wash, air dry only

keeping it fresh

- Store your Kovered gear together with your clothes in a dry spot

- Don’t store damp items, let them air first

- Every few months, give them a cold rinse cycle (no detergent) to flush out detergent residue and keep absorbency strong.

common questions

“Do they take long to dry?”
A bit longer than normal trackies, but not much. On a warm day, less than half a day on the line.

“They feel stiffer than I expected.”
Perfectly normal, they soften with use and washing.

“They make a slight sound when I move.”
That’s the waterproof membrane settling in. It fades after a few wears.

Final Reminder

Final Reminder

Your Kovered gear is built to protect you quietly and last a long time, all it needs is gentle care and a bit of patience in the early days.
Skip the softeners, keep the heat low, and you’ll get hundreds of wears of comfort and confidence.
Independently tested • OEKO-TEX® Certified • Designed in Australia

Your Kovered gear is built to protect you quietly and last a long time, all it needs is gentle care and a bit of patience in the early days.
Skip the softeners, keep the heat low, and you’ll get hundreds of wears of comfort and confidence.


Independently tested • OEKO-TEX® Certified • Designed in Australia

shop now

join the movement

This is bigger than garments.
It’s about freedom, not shame. 
For anyone ready to stop hiding.

If this is your story, we’ve got you.
If it’s not, share it. You could change someone’s life.

You're not alone.
Leakage is common. Silence shouldn’t be.

Shop with Kovered and give back
We’ve donated 1% from day one, funding dignity programs.

SHOP NOW

Learn About Our Impact

join the movement

This is bigger than underwear.
It’s about freedom, not shame. 
For anyone ready to stop hiding.

If this is your story — we’ve got you.
If it’s not, share it. You could change someone’s life.

You're not alone.
Leakage is common. Silence shouldn’t be.

Shop with Kovered and give back —
We're a social enterprise donating 1% from day one.

SHOP NOW

Learn About Our Impact

join the movement

This is bigger than garments.
It’s about freedom, not shame. 
For anyone ready to stop hiding.

If this is your story, we’ve got you.
If it’s not, share it. You could change someone’s life.

You're not alone.
Leakage is common. Silence shouldn’t be.

Shop with Kovered and give back
We’ve donated 1% from day one, funding dignity programs.

SHOP NOW

join the movement

This is bigger than underwear.
It’s about freedom, not shame. 
For anyone ready to stop hiding.

If this is your story, we’ve got you.
If it’s not, share it. You could change someone’s life.

You're not alone.
Leakage is common. Silence shouldn’t be.

Shop with Kovered and give back.
We're a social enterprise donating 1% from day one.

SHOP NOW

Learn About Our Impact

Stay in the Loop

Stay in the Loop

Gentle support, quietly delivered. Be the first to know about new leakproof essentials, care tips, and exclusive offers, no noise, just comfort.

Gentle support, quietly delivered. Be the first to know about new leakproof essentials, care tips, and exclusive offers — no noise, just comfort.

You are now subscribed to Kovered's newsletter!

PRODUCTS

See All Products

Build Your Layers

Care Guide

Try Risk-Free

FUNDING

Funding Options

NDIS / CAPS Info

NEED HELP?

Contact Us

FAQs

Try Risk-Free

Continence Foundation

National Toilet Map

COMPANY

About Us

Our impact

POLICIES

Shipping & Returns

Privacy Policy

Terms of Service

Not sure if it’s right for you? Try Kovered risk-free for 30 days. → Learn more

Disclaimer: Kovered isn’t a medical device. If leaks or related symptoms affect your health or comfort, chat with your doctor or continence specialist.

Not sure if it’s right for you? Try Kovered risk-free for 30 days. 
Learn more →

Disclaimer: Kovered isn’t a medical device. If leaks or related symptoms affect your health or comfort, chat with your doctor or continence specialist.

Disclaimer: Kovered isn’t a medical device. If leaks or related symptoms affect your health or comfort, chat with your doctor or continence specialist.

©2025, Kovered

Stay in the Loop

Stay in the Loop

Gentle support, quietly delivered. Be the first to know about new leakproof essentials, care tips, and exclusive offers, no noise, just comfort.

Gentle support, quietly delivered. Be the first to know about new leakproof essentials, care tips, and exclusive offers — no noise, just comfort.

You are now subscribed to Kovered's newsletter!

Not sure if it’s right for you? Try Kovered risk-free for 30 days. → Learn more

PRODUCTS

Products

Build Your Layers

Care Guide

FUNDING

Funding Options

NDIS / CAPS Info

NEED HELP?

Contact Us

FAQs

Try Risk-Free

COMPANY

About Us

Our impact

Policies

Shipping & Returns

Privacy Policy

Terms of Service

Disclaimer: Kovered isn’t a medical device. If leaks or related symptoms affect your health or comfort, chat with your doctor or continence specialist.

Not sure if it’s right for you? Try Kovered risk-free for 30 days. 
Learn more →

©2025, Kovered